Privacy policy

Privacy Policy – Unseen Brewing Company SRL

This privacy policy describes how Unseen Brewing Company SRL (hereinafter “UBC”) collects, uses and protects the personal data of users of its website unseenbc.com, in accordance with the General Data Protection Regulation (GDPR).

I. Data controller

Unseen Brewing Company SRL
Registered office: Rue du Puits Saint-Martin 41, 5330 Assesse, Belgium
CBE: BE 1019.460.201
VAT: BE 1019.460.201

📧 Contact: contact@unseenbc.com

II. Data collected

UBC may collect the following data:

  • Identification data: surname, first name
  • Contact details: email address, postal address
  • Order data: products purchased, order history
  • Technical data: IP address, browser, pages visited
  • Marketing data: preferences, interactions with newsletters

Payment data is processed securely by third-party providers and is not stored directly by UBC.

III. Purposes of processing

The data is used to:

  • Process and ship orders
  • Manage customer relations
  • Respond to enquiries
  • Improve the website and the user experience
  • Send marketing communications (with consent)
  • Comply with legal obligations
  • Verify the legal age for purchasing alcohol

IV. Legal basis

Processing is based on:

  • The performance of a contract (order)
  • Compliance with legal obligations
  • Consent (newsletter, cookies, marketing)
  • Legitimate interest (operation of the website, customer support)

V. Cookies

The website uses cookies to ensure it functions properly and to improve the user experience.

On your first visit, a banner allows you to accept or refuse non-essential cookies.

You can also manage your preferences at any time via your browser.

VI. Hosting and service providers

The website is hosted by Shopify Inc.

UBC uses technical service providers, including:

  • Shopify (e-commerce)
  • Brevo (email marketing)
  • Technical and IT service providers

VII. Transfers outside the European Union

Some providers (in particular Shopify or Brevo) may transfer data to countries outside the European Union (e.g. Canada, United States).

These transfers are subject to appropriate safeguards (standard contractual clauses or adequacy decisions).

VIII. Retention period

Data is kept only for as long as necessary:

  • Customer data: up to 3 years after the last interaction
  • Order data: in accordance with statutory accounting obligations
  • Technical data: limited period (session or short term)

IX. Security

UBC implements appropriate technical and organisational measures to protect the data:

  • Restricted access
  • Secure hosting
  • System updates

X. Users’ rights

In accordance with the GDPR, you have the following rights:

  • Access, rectification, erasure
  • Restriction and objection
  • Data portability
  • Withdrawal of consent

📧 To exercise your rights: contact@unseenbc.com

You may also lodge a complaint with the
Data Protection Authority

XI. Updates

UBC reserves the right to amend this policy at any time in order to remain compliant with legal and technical developments.